1. We are only able to deliver to a valid shipping address provided in your order form. We cannot be held responsible if that delivery address is incorrect or incomplete. Any change on delivery address, please contact by email (email: info@mengsengpearls.com) within 24 hours.
2. When you have selected your preferred delivery method and provided we have accepted your order, we will process your order. If the item is in stock, we will ship the item on the day following receipt of the order, or if the day of order is not a working day in Thailand on the second working day following the day of order. Where a Product requires to be made this will usually take less than 5 working days; if the period is longer we will let you know, allowing you to cancel your order.
3. The actual time of delivery is subject to the delivery schedule of our official courier.